1. General Information
Barnpetstore is an independently operated business based in
PO Box 2440, Chermside Centre QLD 4032, Australia.
By placing an order on our website, you agree to these Terms and Conditions. All purchases are subject to the Australian Consumer Law.

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2. Payment Terms

• All orders must be paid in advance (prepayment).

• We accept credit card payments.

• Invoice payment may be arranged upon request for approved customers.

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3. Refunds and Returns

• Refunds are available only for items returned in their original, unopened packaging.

• Return requests must be made within 14 days of delivery.

• Customers are responsible for return shipping costs unless the product is faulty or incorrectly delivered.

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4. Australian Consumer Law
Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law.
In case of dispute, the applicable jurisdiction is Queensland, Australia.

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5. Disclaimers
To the extent permitted by law:

• All products and information on this website are provided “as is” and “as available”.

• We make no warranties or representations beyond those required by law.

• Product specifications, availability, and pricing may change without notice.

• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

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6. Intellectual Property
All content on the Barnpetstore website – including product images, descriptions, design elements, and logos – is the exclusive property of Barnpetstore. Any reproduction, redistribution, or use of this content without prior written permission is strictly prohibited.

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7. Privacy
We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how your data is collected, used, and stored.

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8. Contact
If you have any questions, concerns, or feedback, please get in touch with us:
📧 Email: info@barnpetstore.au

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Thank you for shopping with Barnpetstore – where pets come first. 🐾